Shipping & Payment Policy

At HIGHSLAY, we understand that you are looking forward to receiving your order as soon as possible. To make this happen, we have partnered with the best courier services to ship your products as soon as possible. Our processing times are shown below: 

 

Shipping & Delivery Times

 

A. Normal Conditions: We aim to ship your order within 1 or 2 days from the time of receiving your order. Our standard delivery times are: 

 

Metro and big cities: 2-3 days 

Smaller cities: 3-4 days

Towns and villages: 4-5 days

Eastern states: 6-7 days

Note: Please add 1-2 extra days during festival times and public holidays.

B. Extreme Conditions: In the event of any disruption to courier service due to any reason, we will ship once our courier services are up and running again. Disruptions could be an extreme weather event, natural calamities, strikes, riots, shutdowns or any such act. Delivery time could get extended to 25-30 days or beyond. 

 

Domestic Shipping Charges

 

As of january 2024 we are offering free forward shipping on all orders within India. If there's any change in policy, we will be providing sufficient advance notice.

 

International Shipping Charges

 

International shipping is available at an additional charge that will be borne by you. You will be responsible for all custom import duty charges that are applicable to your country.

 

If you have further queries related to shipping, please get in touch with us. Our contact details are available here.